Frequently Asked Questions

Everything you need to know about your LINK jewelry experience.

What materials are used in LINK Necklaces?

Our necklaces are crafted from high-quality materials including 18k gold plating, sterling silver, and premium stainless steel to ensure durability and a lasting shine.

How should I care for my jewelry?

To maintain the brilliance of your piece, avoid contact with perfumes, lotions, and water. Wipe your necklace with a soft microfiber cloth after each wear and store it in your LINK pouch.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international shipping can take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please contact our support team to initiate a return or exchange.

Are your necklaces adjustable?

Most of our necklaces feature a 2-inch extender chain, allowing you to customize the length to suit your style and layering preferences.

Do you offer a warranty on your products?

Yes, every LINK necklace comes with a 1-year limited warranty covering manufacturing defects and plating issues under normal wear conditions.